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RightFax™ 10.6

RightFax™ Support Renewal Policies

RIGHTFAX™ SUPPORT CUSTOMERS: OpenText™ support renewal policies could have a financial impact on your RightFax™ support renewal If you use RightFax™ and currently have a RightFax™ support agreement, we’d like to make you aware of renewal policies in the OpenText™ Protect™ Software Maintenance Program that may have a financial impact on your support renewal. These policies specifically …

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CLIENT REFRESH ISSUE WITH RIGHTFAX™ 10.6 FP3

If you are considering an upgrade to RightFax™ 10.6 FP3, you should be aware of a possible performance anomaly if you do not also upgrade your client software. According to the OpenText™ RightFax™ 10.6 FP3 Installation Guide, some server and client combinations may result in a loss of functionality: “Server and client features are highly …

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RightFax™ 10.6 Feature Pack 3 Service Release 1

RightFax™ 10.6 Feature Pack 3 Service Release 1 is now available. OpenText™ recently released RightFax™ 10.6 Feature Pack 3 Service Release 1. This release addresses a number of errors found within Feature Pack 3 related to the conversion engine, alerting, email gateways, DocTransport, Web Client, FaxUtil and Exchange Web Services. Anyone considering installing the latest …

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RightFax™ Service Release

OpenText™ has recently released RightFax™ 10.6, FP2, SR3. This latest release contains a collection of bug fixes for your RightFax™ environment. For a complete list of fixed issues and installation instructions, please refer to the Release Notes in the OpenText™ Knowledge Center.  Instant InfoSystems has tested this release and recommends installing in environments requiring the specific fixes. …

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RightFax™ 10.6 Known Conversion Issues

OpenText™ has confirmed a known conversion issue with RightFax™ 10.6. According to the latest OpenText™ Technical Alert, “In OpenText™ RightFax™ 10.6, fax information may get delivered to the wrong recipient. The tracking number for this issue is RF-13998.”  The issue exists when the content of a document fails conversion. When this happens, the content that fails conversion …

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AVOID HEADLINES AND LAWSUITS – ENCRYPT YOUR FAXES

As many have already seen in the headlines, a recent data breach allowed hackers access to the information of over 80 million customers of Anthem, Inc. – the second largest U.S. health insurer. Now more than ever is the time to put the security of your fax communications under microscopic scrutiny. Many RightFax™ customers do …

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Events

Live Webinar: Delight Your Customers with Transactional Email

Customer expectations have never been higher for an immediate response to inquiries and interactions with your company.   Join Instant InfoSystems and Retarus on January …

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News

Delight Your Customers with Transactional Email

What is Transactional Email? Everyone hates slow email, especially your customers. Transactional email involves the quick and reliable process of automated emails being exchanged between …

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