RightFax™ 10.6

RightFax™ Support Renewal Policies

RIGHTFAX™ SUPPORT CUSTOMERS: OpenText™ support renewal policies could have a financial impact on your RightFax™ support renewal If you use RightFax™ and currently have a RightFax™ support agreement, we’d like to make you aware of renewal policies in the OpenText™ Protect™ Software Maintenance Program that may have a financial impact on your support renewal. These policies specifically …

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CLIENT REFRESH ISSUE WITH RIGHTFAX™ 10.6 FP3

If you are considering an upgrade to RightFax™ 10.6 FP3, you should be aware of a possible performance anomaly if you do not also upgrade your client software. According to the OpenText™ RightFax™ 10.6 FP3 Installation Guide, some server and client combinations may result in a loss of functionality: “Server and client features are highly …

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RightFax™ 10.6 Feature Pack 3 Service Release 1

RightFax™ 10.6 Feature Pack 3 Service Release 1 is now available. OpenText™ recently released RightFax™ 10.6 Feature Pack 3 Service Release 1. This release addresses a number of errors found within Feature Pack 3 related to the conversion engine, alerting, email gateways, DocTransport, Web Client, FaxUtil and Exchange Web Services. Anyone considering installing the latest …

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RightFax™ Service Release

OpenText™ has recently released RightFax™ 10.6, FP2, SR3. This latest release contains a collection of bug fixes for your RightFax™ environment. For a complete list of fixed issues and installation instructions, please refer to the Release Notes in the OpenText™ Knowledge Center.  Instant InfoSystems has tested this release and recommends installing in environments requiring the specific fixes. …

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RightFax™ 10.6 Known Conversion Issues

OpenText™ has confirmed a known conversion issue with RightFax™ 10.6. According to the latest OpenText™ Technical Alert, “In OpenText™ RightFax™ 10.6, fax information may get delivered to the wrong recipient. The tracking number for this issue is RF-13998.”  The issue exists when the content of a document fails conversion. When this happens, the content that fails conversion …

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AVOID HEADLINES AND LAWSUITS – ENCRYPT YOUR FAXES

As many have already seen in the headlines, a recent data breach allowed hackers access to the information of over 80 million customers of Anthem, Inc. – the second largest U.S. health insurer. Now more than ever is the time to put the security of your fax communications under microscopic scrutiny. Many RightFax™ customers do …

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Events

POSTPONED: Credit Unions and CCaaS: How to Boost Agent and Member Satisfaction

Webinar Postponed Thank you for your interest in our webinar, Credit Unions and CCaaS: How to Boost Agent and Member Satisfaction, originally scheduled for March …

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News

The Myths & Misconceptions of Fax

The COVID-19 pandemic has overwhelmed our healthcare system, not only in the caring of patients, but also in managing the increased volume of critical data …

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Do you have any questions?

Please contact us directly via our contact form or you can call us directly at (310) 750-7200.

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How can we help?

There is no doubt your organization has been impacted by COVID-19 and the measures taken to slow its transmission.

At Instant InfoSystems, we want to do whatever we can to help you keep your employees safe and your business running. We are fortunate to work with leading UCaaS and CCaaS companies who are generously making their solutions available for free during this unprecedented time. These solutions can help you deploy a remote workforce in as little as 48 hours at no cost to you. 

If you would like more information, please reach out to us by phone at (310) 750-7200, by email, or by using the contact button below. We are ready to help.