Cloud Solutions for Voice, Fax, and Data
Let us help you harness the power of the cloud for improved Communication, Collaboration, Customer Experience, Security, and Operational Efficiency
On average, agents comprise more than two-thirds of the cost of contact centers and are the face of your company for your customers. Investing in their performance improves overall agent satisfaction, reduces churn, and ultimately helps you build better customer relationships.
Modern UC as a Service (UCaaS) offers the powerful cloud computing benefits of other cloud-based services, but Unified Communications “as-a-strategy” offers significant advantages over just a technology offering “as-a-service.”
Many organizations are moving toward Software Defined Wide Area Networking (SD-WAN) as a more robust communications and data network for their mission critical applications and services. Unlike traditional WAN technologies, SD-WAN offers improved redundancy, application acceleration, dynamic bandwidth to large cloud suppliers, and more, allowing organizations to map and scale to their business objectives faster and more effectively than ever before.
All the power of a fax server. All the flexibility of the cloud. Moving your fax infrastructure to the cloud allows you to reduce, or in many cases eliminate, the cost of sending and receiving faxes over traditional phone/fax lines.
Cybersecurity extends beyond the practice of defending computers, servers, mobile devices, electronic systems, networks, and data. It requires a vigilant effort to ensure every member of the organization is able to identify and report a potential threat. Instant InfoSystems can help you identify the right technologies, solutions, and services to help you protect your data, your employees, your company, and your customers.