Solutions

Let us help you harness the power of the cloud for improved Communication, Customer Experience, and Operational Efficiency

CCaaS

On average, agents comprise more than two-thirds of the cost of contact centers and are the face of your company for your customers. Investing in their performance improves overall agent satisfaction, reduces churn, and ultimately helps you build better customer relationships. 

UCaaS

Modern UC as a Service (UCaaS) offers the powerful cloud computing benefits of other cloud-based services, but Unified Communications “as-a-strategy” offers significant advantages over just a technology offering “as-a-service.”

SD-WAN

Many organizations are moving toward Software Defined Wide Area Networking (SD-WAN) as a more robust communications and data network for their mission critical applications and services. Unlike traditional WAN technologies, SD-WAN offers improved redundancy, application acceleration, dynamic bandwidth to large cloud suppliers, and more, allowing organizations to map and scale to their business objectives faster and more effectively than ever before.

Fax Solutions

All the power of a fax server. All the flexibility of the cloud. Moving your fax infrastructure to the cloud allows you to reduce, or in many cases eliminate, the cost of sending and receiving faxes over traditional phone/fax lines.

Events

POSTPONED: Credit Unions and CCaaS: How to Boost Agent and Member Satisfaction

Webinar Postponed Thank you for your interest in our webinar, Credit Unions and CCaaS: How to Boost Agent and Member Satisfaction, originally scheduled for March …

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News

The technology landscape is changing. Is your fax server keeping up?

Changes are happening to many of the software and hardware components in and around your fax server. As technology continues to evolve, is your fax …

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Do you have any questions?

Please contact us directly via our contact form or you can call us directly at (310) 750-7200.

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How can we help?

There is no doubt your organization has been impacted by COVID-19 and the measures taken to slow its transmission.

At Instant InfoSystems, we want to do whatever we can to help you keep your employees safe and your business running. We are fortunate to work with leading UCaaS and CCaaS companies who are generously making their solutions available for free during this unprecedented time. These solutions can help you deploy a remote workforce in as little as 48 hours at no cost to you. 

If you would like more information, please reach out to us by phone at (310) 750-7200, by email, or by using the contact button below. We are ready to help.