Why partner with Instant InfoSystems?
Instant InfoSystems is one of the world’s most experienced value-added providers of cloud-based solutions for voice, fax, and data. For 30 years, we have solved complex challenges for Fortune 1000 customers in nearly every industry, helping organizations manage their critical documents, communications, and infrastructures more efficiently, intelligently, and securely.
What makes IIS the top advisor in the cloud fax space?
We combine cutting-edge technology with world-class service to deliver a frictionless and secure fax environment for our clients. We work with a wide range of clients from SMB to Fortune 500 enterprises in a variety of market sectors. Our value is in our commitment to learning everything there is to know about innovative technologies. Our expert’s knowledge of systems both within our industry and adjacent ensures that your sensitive documents are transmitted with the highest level of encryption and reliability.
We don’t ONLY do fax, that’s just where the consultation begins. Cloud fax is our focus but having spent so many years building and troubleshooting systems at all levels, our team has learned everything there is to know about complimentary technologies as well.
When implementing a new environment, or improving an existing one, many factors have to be considered. During discovery it may come to light that your ideal system would be improved by incorporating ancillary telecom technologies such as CCaaS, UCaaS, SD-WAN, Security systems, the list goes on. Having built custom environments for fortune 500 clients for decades, our team has implemented everything you could imagine. This has empowered our experts with a deep understanding of highly specialized configurations and how they pair with fax communications.
At Instant InfoSystems, we help our clients leverage the power of the cloud to improve all areas of their business: document transmission, network efficiency, streamlined communications, and more. All while providing the highest level of customer experience.
Years of experience, a powerful network, and a dedicated support team
Our journey to the top of our field has been marked by years of experience and unwavering commitment to excellence. Over the years, we have honed our expertise in cloud fax technology, staying on the pulse of industry trends and continuously refining our service offerings. Our deep understanding of the complexities and demands of enterprise communication technology has allowed us to build robust, reliable, and innovative solutions that meet the needs of businesses across various sectors. Instant InfoSystems longevity is derived from our ability to adapt and thrive in a rapidly evolving technological landscape.
A key factor in our success is the powerful network we have cultivated over the years. We have established strong relationships with top vendors in the industry, ensuring that our clients have access to the best tools, technologies, and resources available. This network is not just about partnerships but about a shared commitment to quality and performance. By working closely with these industry leaders, we can deliver integrated solutions that are tailored to the specific needs of our clients, providing them with a competitive edge in their respective markets.
Our dedicated support team is the backbone of our success, offering unparalleled service and expertise 24 hours a day. At IIS we understand that in the world of enterprise fax communications, time is of the essence, and any disruption can have significant consequences. That’s why our support team is always on hand to solve problems, provide guidance, and ensure that our clients’ operations run smoothly. This round-the-clock support is a cornerstone of our service offering, giving our clients peace of mind knowing that they have a reliable partner who is always there for them.
Ultimately, our success is the result of a combination of deep industry experience, a powerful network of top vendors, and a dedicated support team that is committed to solving the challenges of enterprise communication. Together, these elements create a comprehensive service that is unmatched in the industry, allowing us to consistently deliver the highest levels of performance and customer satisfaction. This is how we have become the best, and it is how we will continue to lead the way in the future.
Over the years we have gained some notoriety
Accolades
When you spend this long in an industry, people take notice.
Inc. 500 | 5000
“We are honored to be included in such a prestigious community of high-growth companies. This award validates our focus around superior customer service and support – which is instrumental in our ability to retain and grow our client base.”
The Inc. 500|5000 list recognizes the top private companies that demonstrate the highest three-year growth rate from among the nearly 7 million privately held companies in the US.
David Klein, CEO | IIS
360º Channel Partners Award
“We are thrilled to receive this honor from Channel Partners. This award recognizes and further validates our mission to be a trusted partner to our customers who rely on our expertise to solve real business problems.”
The Channel Partners 360⁰ Business Value Award is presented by Channel Partners magazine, a resource for IT and telecom solutions. IIS demonstrated a high level of expertise in IT and telecom services by creating business value for its customers. Unlike other programs that honor size and sales, this program recognizes the business value that partners are providing to their customers from holistic solutions.
David Klein, CEO | IIS
Best of Torrance Award
“We are very proud of this recognition because it not only affirms our commitment to providing long-term value to our customers, but it also recognizes our efforts in our local community of Torrance, of which we are very proud to be a part”
Each year, the Torrance Award Program identifies companies that have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community. These exceptional companies help make the Torrance area a great place to live, work and play.
David Klein, CEO | IIS
Inc. 500 | 5000
“We are honored to be included in such a prestigious community of high-growth companies. This award validates our focus around superior customer service and support – which is instrumental in our ability to retain and grow our client base.”
The Inc. 500|5000 list recognizes the top private companies that demonstrate the highest three-year growth rate from among the nearly 7 million privately held companies in the US.
David Klein, CEO | IIS
360º Channel Partners Award
“We are thrilled to receive this honor from Channel Partners. This award recognizes and further validates our mission to be a trusted partner to our customers who rely on our expertise to solve real business problems.”
The Channel Partners 360⁰ Business Value Award is presented by Channel Partners magazine, a resource for IT and telecom solutions. IIS demonstrated a high level of expertise in IT and telecom services by creating business value for its customers. Unlike other programs that honor size and sales, this program recognizes the business value that partners are providing to their customers from holistic solutions.
David Klein, CEO | IIS
Best of Torrance Award
“We are very proud of this recognition because it not only affirms our commitment to providing long-term value to our customers, but it also recognizes our efforts in our local community of Torrance, of which we are very proud to be a part”
Each year, the Torrance Award Program identifies companies that have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community. These exceptional companies help make the Torrance area a great place to live, work and play.
David Klein, CEO | IIS
Highlights
- 30 Years in the industry
- Best in Class Solutions
- World Class Support
- Enterprise Services
How did we become the best?
Years of experience, a powerful network, and a dedicated support team
Our journey to the top of our field has been marked by years of experience and unwavering commitment to excellence. Over the years, we have honed our expertise in cloud fax technology, staying on the pulse of industry trends and continuously refining our service offerings. Our deep understanding of the complexities and demands of enterprise communication technology has allowed us to build robust, reliable, and innovative solutions that meet the needs of businesses across various sectors. Instant InfoSystems longevity is derived from our ability to adapt and thrive in a rapidly evolving technological landscape.
Schedule CallWhat this means for our clients
our strengths
Experience
30 years in the industry
The team of experts at IIS have been developing their skills for literal decades. Across our entire team we can boast over a century of combined expertise in not only fax technologies, but the entire tech sector. Many of our specialists have grown with the company for over 20 years. The level of satisfaction we are able to provide our clients is validated by the hundreds of outstanding reviews our team have received after solving some of the most complex system, communication, and transmission issues faced by a variety of industries.Freedom
Vendor Agnostic
In our Industry, the majority of our competitors are required to enter into exclusive agreements with one vendor. That means you, their client is locked into the same agreement. Having spent the last three decades building relationships with all of the top vendors in the space, IIS alone is able to work across the table with ALL of the industry leaders. This gives us, and by extension, you our client a unique opportunity. Instant InfoSystems has the ability to combine offerings from all of the top vendors. We have found that 62% of our clients require an à la carte approach to building their fax environment. Only IIS has the ability to bring multiple vendors to the table and build a custom system integrating components sold by competing vendors.Superior Service
World Class Support
We solve problems. Quickly. It’s the root of everything we do at IIS. When our clients reach out needing a solution fast, our average wait time is 21.5 seconds until you are on the line with an expert. Are you experiencing a high rate of dropped faxes? Are you finding yourself constantly purchasing additional DFN’s every time your inbound fax volume scales up? Are you having to avoid much needed updates because the new patch would break your integrations? We’ve worked through these issues so many times it’s become second nature.
Freedom
Vendor Agnostic
In our Industry, the majority of our competitors are required to enter into exclusive agreements with one vendor. That means you, their client is locked into the same agreement. Having spent the last three decades building relationships with all of the top vendors in the space, IIS alone is able to work across the table with ALL of the industry leaders. This gives us, and by extension, you our client a unique opportunity. Instant InfoSystems has the ability to combine offerings from all of the top vendors. We have found that 62% of our clients require an à la carte approach to building their fax environment. Only IIS has the ability to bring multiple vendors to the table and build a custom system integrating components sold by competing vendors.
Superior Service
World Class Support
We solve problems. Quickly. It’s the root of everything we do at IIS. When our clients reach out needing a solution fast, our average wait time is 21.5 seconds until you are on the line with an expert. Are you experiencing a high rate of dropped faxes? Are you finding yourself constantly purchasing additional DFN’s every time your inbound fax volume scales up? Are you having to avoid much needed updates because the new patch would break your integrations? We’ve worked through these issues so many times it’s become second nature.
Experience
30 years in the industry
The team of experts at IIS have been developing their skills for literal decades. Across our entire team we can boast over a century of combined expertise in not only fax technologies, but the entire tech sector. Many of our specialists have grown with the company for over 20 years. The level of satisfaction we are able to provide our clients is validated by the hundreds of outstanding reviews our team have received after solving some of the most complex system, communication, and transmission issues faced by a variety of industries.
What does vendor agnostic mean for you?
By collaborating with the industry's top providers of fax, intelligent document processing, UCaaS, CCaaS, SD-WAN solutions, we become your trusted advisor in identifying the technology that aligns with your organization’s unique needs. Our focus is on finding the right solution for your business, instead of meeting sales targets. We are able to leverage our in-depth knowledge of each vendor's strengths and weaknesses to serve as your agent during vendor negotiations, ensuring you get the best possible outcome. Moreover, our commitment to your success doesn't end with the sale. We provide ongoing support and act as your single point of contact throughout the implementation process and beyond. To explore the advantages of partnering with a vendor-agnostic expert like Instant InfoSystems, take a moment to watch our short video on the "Top 10 Benefits of Working with a Supplier-Neutral Cloud Solution Provider."
Vendor Agnostic
We prioritize our client's success
For over 30 years, we have been a leading force in the fax and telecommunications industry, leveraging our deep experience to provide innovative and reliable fax solutions to enterprise and SMB clients across north America. Our extensive knowledge of the industry has allowed us to stay at the forefront of technological advancements, ensuring that our clients receive cutting-edge solutions tailored to their specific needs.
As a vendor-agnostic partner, we prioritize our clients’ best interests by offering unbiased guidance in selecting optimized solutions. We work with a wide range of top-tier providers in cloud fax, unified communications, and intelligent document processing, to ensure that our clients always have early access to the best options available. Our commitment is to help our clients select the most effective solutions without the influence of vendor sales targets.
For over 30 years, we have been a leading force in the fax and telecommunications industry, leveraging our deep experience to provide innovative and reliable fax solutions to enterprise and SMB clients across north America. Our extensive knowledge of the industry has allowed us to stay at the forefront of technological advancements, ensuring that our clients receive cutting-edge solutions tailored to their specific needs.
As a vendor-agnostic partner, we prioritize our clients’ best interests by offering unbiased guidance in selecting optimized solutions. We work with a wide range of top-tier providers in cloud fax, unified communications, and intelligent document processing, to ensure that our clients always have early access to the best options available. Our commitment is to help our clients select the most effective solutions without the influence of vendor sales targets.