Compliance

In Case You Missed It: Fax in the Cloud Risk Mitigation Webinar

In Case You Missed It: Fax in the Cloud Risk Mitigation Webinar Moving enterprise fax services to the cloud has become the newest trend with faxing. But, many companies are concerned with the perceived risks of a cloud environment, including network outages and security breaches. Ironically, the industries most concerned with the potential risks of cloud …

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Fax in the Cloud Security Webinar

Fax in the Cloud Security Webinar As some of you may painfully recall, last October Level 3 Communications experienced a service outage which left many companies without phone, fax, or internet service. Many other service providers such as AT&T, Sprint, and Verizon also experienced service disruption because of their reliance on the Level 3 infrastructure. …

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FBI Now Relying on Fax Technology, Boosting Security of Information Requests

Fax is Back: But did it ever leave? Beginning next month, the Federal Bureau of Investigation will no longer accept email requests for information and will instead require all electronic FOIA (Freedom of Information Act) requests to come through fax. This decision mirrors the policies of government agencies including the CIA and DARPA who also …

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Affordable Care Act — Are you ready?

Today’s Supreme Court ruling upholds the Affordable Care Act. In addition to changing the way healthcare services are delivered and administered in the US, the Affordable Care Act, or ACA, also includes dramatic changes in the way electronic medical records (EMRs) are managed and transmitted between patients, practitioners, and insurers. Fax has traditionally been, and …

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AVOID HEADLINES AND LAWSUITS – ENCRYPT YOUR FAXES

As many have already seen in the headlines, a recent data breach allowed hackers access to the information of over 80 million customers of Anthem, Inc. – the second largest U.S. health insurer. Now more than ever is the time to put the security of your fax communications under microscopic scrutiny. Many RightFax™ customers do …

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DIALOGIC DMG 2000 PRODUCT ALERT – DISCONTINUANCE NOTICE

Dialogic has announced the dates for the discontinuation of support for the V.34 fax functionality for all current models of the Dialogic 2000 Media Gateway Series. While V.34 is still available, there will be no further development moving forward. This announcement affects all RightFax™ environments using DMG2000 Gateways. If you are still using the DMG …

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DIALOGIC DMG 4000 PRODUCT ALERT – DISCONTINUANCE NOTICE

Dialogic has announced the dates for the discontinuation of all current models of the Dialogic 4000 Media Gateway Series. This announcement affects all RightFax™ environments using DMG4000 Gateways. Dialogic has also announced dates for the discontinued Support Plans and additional parts related to the DMG4000 Gateways. If you are still using the DMG 4000 series …

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Events

Cloud Tech Tuesday: Focus on CCaaS

Your contact center is the key to customer satisfaction. Learn how Omnichannel CCaaS solutions allow your customers to communicate in their preferred methods and help …

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News

Happy Holidays from Instant InfoSystems

A Letter to our Customers from David Klein, CEO December 20, 2019 With the holidays upon us, it is the perfect time to tell you …

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