If you’d like to have world-class support for your RightFax™ environment from a true vendor-neutral partner, IIS Best Effort Support may be the right solution for you. IIS Best Effort Support for RightFax™ provides world-class RightFax™ support without the commitment of an OpenText™ Support Agreement.
With IIS Best Effort Support, you can eliminate the high cost of manufacturer support and save up to 40% off the cost of supporting your RightFax™ environment.
With more than 25 years of in-depth fax knowledge and expertise, IIS can provide you with superior technical support but with the unbiased guidance and insight about your solution.
With IIS Best Effort Support for RightFax™ you benefit from:
- First line technical support from Instant InfoSystems senior fax engineers available 12×5 or 24x7x365
- Average hold times of under two minutes—with calls answered by a Level 3 Engineer ready to help
- North American-based technical support team staffed with seasoned fax specialists
- “One stop shop” for all RightFax™ support issues, including RightFax™ environments cloud-enabled with etherFAX™
- Flexible support plans, available in the time increment you require, to avoid any gaps in the protection of your critical fax environment
To learn more about IIS Best Effort Support and how you can reduce your RightFax™ support costs by up to 40%, contact an IIS Fax Specialist today.
Instant InfoSystems is an independent provider of OpenText™ RightFax™ services and support. OpenText™ RightFax™ is a registered trademark of OpenText Corporation. Instant InfoSystems is not an authorized partner of OpenText™ or reseller of OpenText™ products or OpenText™ support plans.