Services and Support

For more than 25 years, we have been providing consultative guidance and professional services to Fortune 1000 companies, and delivering a world-class level of technical support and expertise that is unsurpassed in our industry.

Instant InfoSystems Technical Services and Support

Instant InfoSystems is one of the preeminent, independent Fax Solution Providers in North America. Our Technical Services team is comprised of Support Engineers, Field Engineers, and Subject Matter Experts, each with an average of more than 10 years experience with the industry’s leading fax solutions. Even more impressive, our Technical Support help desk boasts an average hold time of under two minutes. All of this adds up to a technical team that has the experience and knowledge to get your important questions answered and your technical challenges solved. Fast.

When it comes to Technical Support for your mission-critical fax environment, no one offers the breadth of service, depth of expertise, or unparalleled service levels of Instant InfoSystems.

Customer Testimonials

“Your personal depth of knowledge regarding solutions for similar use cases within our sector as well as the ability to understand the similarities and differences between those use cases and our own, both regulatory and technical, immediately enabled me to pare away a number of vendors who advertise knowledge of this space yet failed to exhibit this knowledge during the discovery phase of my many inquiries.

~ Senior Director, Information Systems, America’s Pharmacy Source

Read more of these testimonials to learn what our customers have to say about our level of Technical Support and how it compares to the competition.


Cloud Tech Tuesday: Focus on CCaaS

Your contact center is the key to customer satisfaction. Learn how Omnichannel CCaaS solutions allow your customers to communicate in their preferred methods and help …

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Happy Holidays from Instant InfoSystems

A Letter to our Customers from David Klein, CEO December 20, 2019 With the holidays upon us, it is the perfect time to tell you …

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Do you have any questions?

Please contact us directly via our contact form or you can call us directly at (310) 750-7200.

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