A Complete Fax Solution

Biscom_logoBiscom’s fax server and hosted fax service together form the only solution to seamlessly integrate both on-premises and public cloud faxing for a completely seamless end user experience – go from server to cloud and back with no interruptions. This powerful combination provides an instant high availability deployment, peak load capability, and a cost-effective per-page fax rate.

On-Premise Fax Servers

A workhorse fax solution for high volume, production-level faxing where reliability and scalability matter – find out why the largest companies in the world trust Biscom for their fax provider. Out of the box support for AD/LDAP, mobile-ready, and integrated with Outlook, EMR/EHR, ECM, SharePoint, and other document management systems. Learn more.

Hosted/Cloud Fax

An Internet-based fax solution based on the award-winning FAXCOM solution – a full-featured enterprise fax solution bundled as a cloud offering. Unlike any other cloud fax provider, you get all the functionality of a fax server, including granular user and department control, reporting, and web and mobile interfaces. For regulated industries, Biscom’s hosted fax service annually undergoes rigorous SSAE 16 Type II audits. 

Hybrid Server and Cloud Fax

The most powerful combination – an on-premises server for lowest cost per page, integrated with a hosted service for high availability, redundancy, and seamless transitions – no retraining needed since the hybrid solution provides a single consistent end user and administrative interface. Learn more.

Enterprise Fax Management

Biscom Enterprise Fax Management provides control and management of a fax environment, offering a single pane of glass view across an entire fax deployment, including geographically distributed data centers. Users can monitor their systems, set alarms, and most importantly control all the components of their fax solutions. They can create, deploy, and manage configuration policies to apply automatically to multiple fax objects. A policy regarding a new fax service, route, or server can be set in one place and automatically and selectively deployed throughout the enterprise. The system also maintains a history of all configuration changes, allowing rollbacks as well as providing detailed reporting on the system. Multiple consoles may be created to manage or view different parts of the environment or specific processes that may have different support groups or service level agreements. 

FAXCOM and Healthcare

Biscom’s fax solutions for Healthcare provide a universal interface for the conversion and dissemination of information from all of your HIS platforms. Biscom’s end-to-end solution provides your healthcare organization the necessary tools to manage your fax and secure file transfers in a timely and secure manner. With robust HIPAA, HITECH, and state governmental regulations, meaningful use incentives, and accelerated auditing of Protected Health Information (PHI), it’s always smart to ensure the basics are in place to protect the security of faxes containing PHI.