fbpx

Staying Power: High praise for Instant InfoSystems from a respected industry leader

 

 

It is always rewarding when the work of your organization is recognized within the industry. But, when that recognition comes from a long-time industry veteran who understands the significance of the company’s challenges and accomplishments from an insider’s viewpoint, the recognition is that much sweeter. Such is the case with the recent analysis of Instant InfoSystems from fax industry analyst Mark D. Malone.

Read the full article, “Staying Power: Instant InfoSystems, Inc.”

 

Mark’s article details the transformation IIS has made over the company’s near 25-year history, and how we have not only survived, but thrived, despite numerous obstacles along the way.

“There are not many value-added resellers in the fax software industry today that can claim they’ve lasted the test of time, enduring a series of tumultuous market crashes and business changes – and have lived to tell about it. 

Spanning three decades, a dot.com bust in 2000, 9/11, a mortgage industry collapse in 2007-2008 and a general malaise about fax technology overall, Instant InfoSystems (IIS) comes out on top of its game. And, they did this in the face of adversity when its largest supplier revamped its entire sales model and left IIS (and others) staggering in their wake.”  

Of particular note was Mark’s assessment of the company’s reinvention from a single-product reseller to a consultative fax partner following the termination of the company’s long-standing partnership with OpenText™, the makers of RightFax™. What could have been an insurmountable challenge turned into an opportunity in disguise.

“Given the significance of OpenText™’s reorganization on RightFax™ VARs, many who face this predicament would go under, and most were left reeling in the wake of this misfortune.

[Instant InfoSystem’s] expertise, experience, and knowledge of fax and document delivery technologies allowed them to quickly establish strategic relationships with several industry leaders. Today fax companies such as etherFAX™, FaxCore™, Biscom™, XMedius™, Retarus™ and stratafax™ are represented by IIS. IIS can now address customer needs with a precise set of solutions that have a wide range of capabilities.”

We are proud to continue serving companies of all sizes in every industry by helping them find the right solution to their secure document delivery needs, and providing the trusted service and world-class support our customers have come to expect from IIS. Thanks for the recognition, Mark!

 

 

Mark D. Malone is a 26+ year veteran of the computer-based and cloud-based Fax and Document Delivery industries. He has held positions in the enterprise fax, document management software, and enterprise database systems industries including operations, customer service, marketing and product management. You can read more about Mark and his upcoming research report, Fax2020, here.

 

 

 

 

Instant InfoSystems is an independent provider of OpenText™ RightFax™ services and support.

OpenText™ RightFax™ is a registered trademark of OpenText™ Corporation. Instant InfoSystems is not an authorized partner of OpenText™ or reseller of OpenText™ products or OpenText™ support plans.

 

Share This Post

Subscribe For Updates

Get updates and learn from the Leaders In Cloud Communications.

More To Explore

6 Benefits of Automating Your Healthcare Processes

Save Time and Money with Healthcare Process Automation A large part of maintaining meaningful engagement with your patients is through timely communication such as reminder calls, scheduling appointments, surveys, and follow-ups. But all too often, these calls go unanswered and the patients that miss these calls are expected to call back and either wait for

The Benefits of a Vendor-Neutral Cloud Provider

Finding the right cloud solution for your organization’s needs can be an overwhelming task. There are dozens of solution providers to evaluate before making a decision. It’s important to evaluate their product feature set, compatibility with existing environment and infrastructure, pricing, and support services. An unbiased recommendation can help you identify the right solution provider

Do You Need A Cloud Communications Partner?

drop us a line and keep in touch

Events

Live Webinar: Delight Your Customers with Transactional Email

Customer expectations have never been higher for an immediate response to inquiries and interactions with your company.   Join Instant InfoSystems and Retarus To learn …

Read More →

News

6 Benefits of Automating Your Healthcare Processes

Save Time and Money with Healthcare Process Automation A large part of maintaining meaningful engagement with your patients is through timely communication such as reminder …

Read More →

Do you have any questions?

Please contact us directly via our contact form or you can call us directly at (310) 750-7200.

Scroll to Top