{"id":9071,"date":"2016-10-05T11:41:45","date_gmt":"2016-10-05T18:41:45","guid":{"rendered":"https:\/\/instantinfosystems.com\/?p=9071"},"modified":"2021-02-16T16:00:28","modified_gmt":"2021-02-16T16:00:28","slug":"rightfaxconnect-service-outage","status":"publish","type":"post","link":"https:\/\/instantinfosystems.com\/rightfaxconnect-service-outage\/","title":{"rendered":"Service Outage for RightFax™ Connect and EasyLink Fax2Mail"},"content":{"rendered":"

\"RightFaxService outage leaves RightFax™ Connect and EasyLink Fax2Mail customers without fax service<\/h2>\n

etherFAX customers remained
\noperational.<\/h3>\n
 <\/div>\n
Yesterday, October 4th, 2016, customers using RightFax™ Connect™ and EasyLink Fax2Mail™ reported service failures as a result of a Level 3 Communications network outage<\/a> which left companies across the country without phone, fax, and internet service. Outages were also reported by Verizon, AT&T, Sprint, and other service providers because of their use of the Level 3 infrastructure. <\/div>\n
 <\/div>\n
Luckily, our customers using etherFAX™ for cloud-fax transmission were not affected by this outage because of the etherFAX multi-carrier backbone<\/a>.  This redundant architecture ensures your mission-critical fax environment is not vulnerable to the outages of a single carrier. This redundancy is particularly critical in times of catastrophic events such as hurricanes and other natural disasters.<\/div>\n
 <\/div>\n
If you would like to learn more about how etherFAX can dramatically improve the high availability and disaster recovery of your fax environment, contact an IIS Fax Specialist today<\/a>.<\/div>\n
 <\/div>\n
 <\/div>\n
 <\/div>\n
 <\/div>\n
 <\/div>\n
 <\/div>\n
 <\/div>\n
 <\/div>\n
\n

Instant InfoSystems is an independent provider of OpenText™ RightFax™ services and support.<\/p>\n

OpenText™ <\/sup>RightFax™ is a registered trademark of OpenText™ Corporation. Instant InfoSystems is not an authorized partner of OpenText™ or reseller of OpenText™ products or OpenText™ support plans.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Service outage leaves RightFax™ Connect and EasyLink Fax2Mail customers without fax service etherFAX customers remained operational.   Yesterday, October 4th, 2016, customers using RightFax™ Connect™ and EasyLink Fax2Mail™ reported service failures as a result of a Level 3 Communications network outage which left companies across the country without phone, fax, and internet service. Outages were also reported […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"Service outage at Level 3 leaves RightFax Connect and EasyLink Fax2Mail customers without fax service. etherFAX customers remained operational.","_seopress_robots_index":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[7,13,35,50,2],"tags":[66,67,68,69,70,71],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Julie","author_link":"https:\/\/instantinfosystems.com\/author\/julie\/"},"uagb_comment_info":0,"uagb_excerpt":"Service outage leaves RightFax™ Connect and EasyLink Fax2Mail customers without fax service etherFAX customers remained operational.   Yesterday, October 4th, 2016, customers using RightFax™ Connect™ and EasyLink Fax2Mail™ reported service failures as a result of a Level 3 Communications network outage which left companies across the country without phone, fax, and internet service. Outages were also reported…","_links":{"self":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts\/9071"}],"collection":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/comments?post=9071"}],"version-history":[{"count":1,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts\/9071\/revisions"}],"predecessor-version":[{"id":13208,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts\/9071\/revisions\/13208"}],"wp:attachment":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/media?parent=9071"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/categories?post=9071"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/tags?post=9071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}