{"id":8697,"date":"2016-03-22T14:24:39","date_gmt":"2016-03-22T21:24:39","guid":{"rendered":"https:\/\/instantinfosystems.com\/?p=8697"},"modified":"2021-02-16T13:17:25","modified_gmt":"2021-02-16T13:17:25","slug":"rightfax-10-6-known-conversion-issues","status":"publish","type":"post","link":"https:\/\/instantinfosystems.com\/rightfax-10-6-known-conversion-issues\/","title":{"rendered":"RightFax&#x2122; 10.6 Known Conversion Issues"},"content":{"rendered":"<p>OpenText&#x2122; has confirmed a known conversion issue with RightFax&#x2122; 10.6.&nbsp;According to the latest OpenText&#x2122; Technical Alert, &#8220;<em>In OpenText&#x2122; RightFax&#x2122; 10.6, fax information may get delivered to the wrong recipient. The tracking number for this issue is RF-13998.<\/em>&#8221;&nbsp;<\/p>\n<p>The issue exists when the content of a document fails conversion. When this happens, the&nbsp;content that fails conversion may get merged with the content of a new fax and delivered to the wrong recipient. Faxes&nbsp;delivered to the wrong recipient may cause&nbsp;HIPAA violations&nbsp;which could&nbsp;<a href=\"http:\/\/www.ama-assn.org\/ama\/pub\/physician-resources\/solutions-managing-your-practice\/coding-billing-insurance\/hipaahealth-insurance-portability-accountability-act\/hipaa-violations-enforcement.page?\">result in fines as well as civil and criminal penalties.<\/a>&nbsp;<\/p>\n<p>The specific products affected by this issue are:<\/p>\n<ul>\n<li>RightFax&#x2122; 10.6 FP2 SR1<\/li>\n<li>RightFax&#x2122; 10.6 FP2<\/li>\n<li>RightFax&#x2122; 10.6 FP1 SR3<\/li>\n<li>RightFax&#x2122; 10.6 FP1 SR2<\/li>\n<li>RightFax&#x2122; 10.6 FP1 SR1<\/li>\n<li>RightFax&#x2122; 10.6 FP1<\/li>\n<\/ul>\n<p>This issue does not affect RightFax&#x2122; 10.5.<\/p>\n<p>This conversion issue has been a known&nbsp;issue for more than a year, but&nbsp;has not been addressed&nbsp;until the release of RightFax&#x2122; 10.6 FP2 SR2. However, if you are considering an upgrade to RightFax&#x2122; 10.6 FP2 SR2,&nbsp;or changes of any kind to your RightFax&#x2122; environment, please&nbsp;<a href=\"mailto:info@instantinfo.com\">contact an IIS Fax Specialist<\/a>&nbsp;to ensure the latest RightFax&#x2122; release does not have an adverse impact on your fax environment.<\/p>\n<p>Additionally, with&nbsp;<a href=\"https:\/\/instantinfosystems.com\/rightfax-alternatives\/rightfax-life-cycle\/\">RightFax&#x2122; 10.5 nearing Sustaining Maintenance<\/a>, now is an excellent time to consider alternative fax solutions that provide more sophisticated functionality, seamless cloud migration, lower-cost methods for Disaster Recovery, and more reliable performance.&nbsp;<a href=\"https:\/\/instantinfosystems.com\/products\/\">Learn&nbsp;more&nbsp;about these&nbsp;industry-leading fax solutions<\/a>&nbsp;or contact and <a href=\"mailto:info@instantinfo.com\">IIS Fax Specialist<\/a> today.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Instant InfoSystems is an independent provider of OpenText&#x2122; RightFax&#x2122; services and support.<\/p>\n<p>OpenText&#x2122;<sup>&nbsp;<\/sup>RightFax&#x2122;&nbsp;is a registered trademark of OpenText&#x2122; Corporation. Instant InfoSystems is not an authorized partner of OpenText&#x2122; or reseller of OpenText&#x2122; products or OpenText&#x2122; support plans.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OpenText&#x2122; has confirmed a known conversion issue with RightFax&#x2122; 10.6.&nbsp;According to the latest OpenText&#x2122; Technical Alert, &#8220;In OpenText&#x2122; RightFax&#x2122; 10.6, fax information may get delivered to the wrong recipient. The tracking number for this issue is RF-13998.&#8221;&nbsp; The issue exists when the content of a document fails conversion. When this happens, the&nbsp;content that fails conversion [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"At Instant InfoSystems, we have access to the broadest range of technologies and vendors on the market, with no sales quotas or vendor obligations influencing the solutions we recommend. Call Us (310) 750-7209 NOW!","_seopress_robots_index":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[7,49,2,36],"tags":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Julie","author_link":"https:\/\/instantinfosystems.com\/author\/julie\/"},"uagb_comment_info":0,"uagb_excerpt":"OpenText&#x2122; has confirmed a known conversion issue with RightFax&#x2122; 10.6.&nbsp;According to the latest OpenText&#x2122; Technical Alert, &#8220;In OpenText&#x2122; RightFax&#x2122; 10.6, fax information may get delivered to the wrong recipient. The tracking number for this issue is RF-13998.&#8221;&nbsp; The issue exists when the content of a document fails conversion. When this happens, the&nbsp;content that fails conversion&hellip;","_links":{"self":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts\/8697"}],"collection":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/comments?post=8697"}],"version-history":[{"count":1,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts\/8697\/revisions"}],"predecessor-version":[{"id":13153,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/posts\/8697\/revisions\/13153"}],"wp:attachment":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/media?parent=8697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/categories?post=8697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/tags?post=8697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}