Changes are happening to many of the software and hardware components in and around your fax server. As technology continues to evolve, is your fax server keeping up?<\/p>\n
As the fax experts for over 25 years, Instant InfoSystems can help you identify changes in your computing environment that could impact your fax applications, and make recommendations for software or hardware upgrades, replacements, or alternative solutions.<\/p>\n
If your fax server is using Basic Authentication in Exchange Online<\/strong>, running on Windows 2008 or earlier<\/strong>, or using certain Dialogic\u00ae Gateways<\/strong>, it may be time to upgrade. Read on for more details about these technology changes. Or, give us a call at (310) 750.7200 to speak with a Fax Specialist and learn how these changes could affect your fax environment.<\/p>\n On October 13, 2020,\u00a0Microsoft\u00ae will disable Basic Authentication in Exchange Online and will enforce Modern Authentication for Exchange Web Services (EWS) and POP mail services<\/a>.<\/p>\n Depending on your fax server software, you may be eligible for a service release to address this change or\u00a0you may be required to upgrade the software.<\/strong><\/p>\n If you are an IIS customer with an IIS Best Effort Support Agreement, now is the time to evaluate alternative fax solutions or consider returning to a manufacturer maintenance agreement if a software upgrade is required.<\/p>\n Please note, this affects organizations using Office 365 for email as well as organizations with on-premise Exchange servers where Modern Authentication is manually enforced.<\/p>\n To determine if your software version is eligible for a service update or will require a software upgrade, please contact us at\u00a0(310) 750-7200 or info@instantinfo.com<\/a>.<\/p>\n Support for Windows Server 2008 and 2008 R2 ended on January 14, 2020. Windows 2008 is no longer receiving regular security updates which could jeopardize the security and performance of your fax applications. Now is the time to upgrade your fax servers to Azure.<\/p>\n For more information,\u00a0visit the End of Support for Windows Server<\/a>\u00a0page or\u00a0contact IIS for a free assessment of your fax server<\/a>\u00a0to determine if your fax environment is as risk.<\/p>\n Sangoma has also announced the end-of-life of several Dialogic\u00ae DMG 2000 series gateways. Unless upgraded, these gateways could negatively impact fax transmissions. These gateways are being replaced by the Vega 400GF, which is a variation of the Vega 400G specifically designed for fax customers. The Vega 400GF includes hardware Error Correction and a High Precision Clock for accurate fax transmission.<\/p>\n If you are using any of these Dialogic Gateways, now is the time to upgrade or consider moving your fax transmissions to the cloud. Visit Sangoma for a\u00a0complete list of all product End-of-Sales and End-of-Life dates<\/a>\u00a0and\u00a0contact IIS for more information<\/a>\u00a0on the Vega 400GF or cloud fax options.<\/p>\n Based on recent customer installations of RightFax™ version 16.6, we have learned the COM API is no longer included in the upgrade. If you are using the COM API to integrate existing applications with RightFax™ and are considering upgrading, you will need to update your code to communicate via the updated Web Services API.<\/p>\nModern Authentication for EWS and POP<\/h3>\n
Windows 2008 End-of-Life<\/h3>\n
Sangoma Dialogic Gateways End-of-Life<\/h3>\n
RightFax™ and COM API<\/h3>\n