{"id":10846,"date":"2019-09-30T02:12:27","date_gmt":"2019-09-30T02:12:27","guid":{"rendered":"http:\/\/192.138.189.115\/~instantinfo\/?page_id=10846"},"modified":"2019-10-29T23:04:23","modified_gmt":"2019-10-29T23:04:23","slug":"iis-supplemental-rightfax-support","status":"publish","type":"page","link":"https:\/\/instantinfosystems.com\/support\/iis-supplemental-rightfax-support\/","title":{"rendered":"IIS Supplemental Rightfax Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10846\" class=\"elementor elementor-10846\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e02117f elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2e02117f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1181450f\" data-id=\"1181450f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fa7305f elementor-widget elementor-widget-heading\" data-id=\"3fa7305f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">IIS Supplemental Support Plan<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31bdf7be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31bdf7be\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22c68fed\" data-id=\"22c68fed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77645a52 elementor-widget elementor-widget-text-editor\" data-id=\"77645a52\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><em>The IIS Supplemental Support Plan provides an added layer of support for companies looking to protect their mission-critical RightFax\u2122<\/em><i>\u00a0<\/i><em>environments\u00a0<\/em><\/h3><p>Instant InfoSystems has been providing world-class RightFax\u2122 Support for over 25 years*. Our senior fax engineers have earned numerous technical certifications in the critical applications which surround RightFax\u2122. Now, as an independent provider of fax solutions and support, Instant InfoSystems continues to provide superior technical support and services to the RightFax\u2122 community.<\/p><p>The IIS Supplemental Support Plan provides an\u00a0<em>extra layer of protection<\/em>\u00a0for mission critical RightFax\u2122 environments, in addition to the support provided by the OpenText\u2122 support plan. With the IIS Supplemental Support Plan, you benefit from:<\/p><ul><li>First line technical support from Instant InfoSystems available 12\u00d75 or 24x7x365<\/li><li><strong><em>Average hold times of under two minutes\u2014<\/em><\/strong>with calls answered by a fax specialist ready to help<\/li><li>North American-based technical support team staffed with seasoned fax experts and RightFax\u2122 specialists<\/li><li>\u201cOne stop shop\u201d for all RightFax\u2122 support issues<\/li><li>Escalation to OpenText\u2122, if needed, with your OpenText\u2122 Support contract<\/li><li>Access to RightFax\u2122 software maintenance, updates, and Knowledge Center with your OpenText\u2122 Support contract<\/li><\/ul><p>Because of our depth of expertise,\u00a0<strong><em>we are able to resolve most incidents without escalation<\/em><\/strong>\u00a0to OpenText\u2122.\u00a0However, should your incident require escalation, your OpenText\u2122 Support Plan will ensure you have access to OpenText\u2122 Support and all necessary software patches, maintenance updates, etc.<\/p><p><em>The IIS Supplemental Support Plan provides the best of both worlds \u2013 the superior level of service, support, responsiveness, and technical expertise from Instant InfoSystems with the escalation privileges, software maintenance, and Knowledge Center access available with your OpenText\u2122 support plan.<\/em><\/p><p><em>\u00a0<\/em>To learn more about the IIS Supplemental Support Program,\u00a0<a href=\"mailto:info@instantinfo.com?subject=Supplemental%20Support%20Plan\">contact an IIS Fax Specialist today<\/a>.<\/p><p>\u00a0<\/p><p><em>*Instant InfoSystems is an independent provider of RightFax\u2122 services and support.\u00a0<\/em><i>OpenText\u2122 RightFax\u2122 is a registered trademark of OpenText\u2122 Corporation. Instant InfoSystems is not an authorized partner\u00a0of OpenText\u2122 or reseller of OpenText\u2122 products or OpenText\u2122 support plans.<\/i><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>IIS Supplemental Support Plan The IIS Supplemental Support Plan provides an added layer of support for companies looking to protect their mission-critical RightFax&#x2122;\u00a0environments\u00a0 Instant InfoSystems has been providing world-class RightFax&#x2122; Support for over 25 years*. Our senior fax engineers have earned numerous technical certifications in the critical applications which surround RightFax&#x2122;. Now, as an independent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10812,"parent":10829,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"The IIS Supplemental Support Plan provides an added layer of support for companies looking to protect their mission-critical RightFax\u2122 environments.","_seopress_robots_index":"","_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"uagb_featured_image_src":{"full":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image.jpg",1024,768,false],"thumbnail":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image-150x150.jpg",150,150,true],"medium":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image-300x225.jpg",300,225,true],"medium_large":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image-768x576.jpg",768,576,true],"large":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image-1024x768.jpg",1024,768,true],"1536x1536":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image.jpg",1024,768,false],"2048x2048":["https:\/\/instantinfosystems.com\/wp-content\/uploads\/2019\/09\/featured-image.jpg",1024,768,false]},"uagb_author_info":{"display_name":"Jordan","author_link":"https:\/\/instantinfosystems.com\/author\/jordan\/"},"uagb_comment_info":0,"uagb_excerpt":"IIS Supplemental Support Plan The IIS Supplemental Support Plan provides an added layer of support for companies looking to protect their mission-critical RightFax&#x2122;\u00a0environments\u00a0 Instant InfoSystems has been providing world-class RightFax&#x2122; Support for over 25 years*. Our senior fax engineers have earned numerous technical certifications in the critical applications which surround RightFax&#x2122;. Now, as an independent&hellip;","_links":{"self":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/pages\/10846"}],"collection":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/comments?post=10846"}],"version-history":[{"count":8,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/pages\/10846\/revisions"}],"predecessor-version":[{"id":11238,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/pages\/10846\/revisions\/11238"}],"up":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/pages\/10829"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/media\/10812"}],"wp:attachment":[{"href":"https:\/\/instantinfosystems.com\/wp-json\/wp\/v2\/media?parent=10846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}