Implementing and Onboarding Cloud Fax with Instant Info Systems
Implementing cloud fax solutions with Instant Info Systems (IIS) streamlines document transmission, moving your organization from outdated, traditional faxing to a secure, modern, cloud-based system. Our onboarding process begins with a detailed assessment of your organization’s faxing needs, helping us design a tailored implementation plan. This plan includes seamless integration with your existing digital infrastructure, allowing your team to use cloud faxing efficiently without interrupting current workflows.
Offering expert project management during the Installation and integration
Our dedicated onboarding specialists guide your team through every step
From system configuration to initial testing, ensuring that all functionalities work correctly. We ensure that existing fax numbers are ported to the cloud with minimal downtime, preserving business continuity. The onboarding process also covers user training, equipping your staff with the necessary skills to utilize the new cloud fax system confidently.
Data security is a critical component of IIS’s cloud fax solutions
Throughout the onboarding process, we implement robust security measures, including data encryption during transmission and secure access controls to protect sensitive information. This level of security meets industry standards for compliance, ensuring your business can safely exchange confidential documents, even in highly regulated sectors such as healthcare and finance. We also incorporate disaster recovery options, safeguarding data against unexpected events and ensuring uninterrupted service.
IIS’s cloud fax solutions are designed to integrate seamlessly with business applications like document management systems (DMS) and customer relationship management (CRM) platforms. During onboarding, our team customizes these integrations to match your business’s unique requirements, ensuring a cohesive workflow. This integration minimizes manual tasks by allowing faxes to be directly sent and received within your existing systems, improving productivity across departments.
Highlights
- Migrating your system to the cloud allows your fax and document systems to scale automatically
- Cloud Systems provide robust encryption and compliance measures
- A cloud-based setup provides flexibility to adapt to new business strategy quickly
- Migrating to the cloud eliminates the need for on-premises hardware
- Access to real-time analytics enables informed decision-making
- Post-migration support ensures your cloud environment operates smoothly
Easily adjust fax capacity as needs change
The system architecture adapts to fluctuations in fax volume
Supporting business growth without the need for additional infrastructure investments. During onboarding, we assess your faxing needs, configure your solution to accommodate current volumes, and provide options for future scalability, ensuring your fax environment remains flexible and responsive. Instant Info Systems provides ongoing support post-onboarding to help your organization adapt to cloud faxing. Our technical support team is available around the clock, ready to address any questions or concerns. Additionally, we offer training resources and dedicated account management to help your team make the most of the cloud fax system’s features and ensure long-term success in your document processing workflows.
IIS provides comprehensive support through real-time monitoring and analytics tools
These tools track fax usage and system performance, offering valuable insights into your faxing operations. Our team uses this data to optimize the configuration, adjusting settings to enhance efficiency and align the system with your operational goals. Real-time alerts and reporting ensure that your team is informed of any issues promptly, minimizing potential disruptions.
Our team conducts several rounds of testing, from basic functionality to stress tests simulating high fax volumes, ensuring reliability. This rigorous testing approach ensures that your cloud fax system is stable and fully functional when it goes live, providing peace of mind that your faxing needs will be reliably met.
Onboarding
Post-onboarding IIS helps your organization adapt to cloud faxing. Our technical support team is available around the clock, ready to address any questions or concerns. Additionally, we offer training resources and dedicated account management to help your team make the most of the cloud fax system’s features and ensure long-term success in your document processing workflows.
Support
Gain access to a modern, secure, and efficient solution designed to meet the unique needs of your organization. IIS combines industry expertise with personalized guidance, helping you transition seamlessly from outdated faxing methods to a flexible, cloud-based system that integrates smoothly with your digital infrastructure. Our team of experts ensures robust security protocols, regulatory compliance, and ongoing support, making sure your faxing operations are reliable, scalable, and aligned with your business goals. As your advisor, IIS is committed to enhancing your document workflow, optimizing efficiency, and empowering your organization with a future-ready solution.
Trusted
Our team conducts several rounds of testing, from basic functionality to stress tests simulating high fax volumes, ensuring reliability. This rigorous testing approach ensures that your cloud fax system is stable and fully functional when it goes live, providing peace of mind that your faxing needs will be reliably met.
Onboarding
Post-onboarding IIS helps your organization adapt to cloud faxing. Our technical support team is available around the clock, ready to address any questions or concerns. Additionally, we offer training resources and dedicated account management to help your team make the most of the cloud fax system’s features and ensure long-term success in your document processing workflows.
Support
Gain access to a modern, secure, and efficient solution designed to meet the unique needs of your organization. IIS combines industry expertise with personalized guidance, helping you transition seamlessly from outdated faxing methods to a flexible, cloud-based system that integrates smoothly with your digital infrastructure. Our team of experts ensures robust security protocols, regulatory compliance, and ongoing support, making sure your faxing operations are reliable, scalable, and aligned with your business goals. As your advisor, IIS is committed to enhancing your document workflow, optimizing efficiency, and empowering your organization with a future-ready solution.
Trusted
Document communications that work
Streamline your cloud fax environment
With over 30 years of experience, Instant Info Systems has perfected enterprise consolidation for fax and larger communication systems, helping organizations streamline their operations and unlock new levels of efficiency. By unifying organizational solutions across multiple locations, we are able to significantly reduce administrative overhead, freeing up valuable resources that can be redirected towards whatever you feel is more important than tracking down filed faxes. As a result, your organization can achieve a leaner, more agile fax environment that supports your broader business objectives.
Schedule CallIt’s all running great!
“This is to let you know that we migrated all of our fax traffic to the new version running on our virtual servers and using IIS’s cloud service on Monday November 16. It’s all running great! Thank you for your help as we worked through a very few technical issues, and a great many scheduling issues on our side. I’ll be watching for the first invoice based on traffic in November, and will help ensure it gets approved and paid promptly.”
Special thanks to IIS as well for their usual technical expertise and flexibility
“Wanted to officially report that we successfully completed the RightFax upgrade this weekend. Worked with IIS on Saturday and briefly on Sunday during our testing activities. I know that I was glad to have IIS’s support while we worked through the many steps and having IIS available to do the patch was invaluable. I’m very pleased we were able to work out the professional services support agreement to support this important activity.”
Special thanks to IIS
“Being in the software development and support industry for over 20 years I can fully understand and appreciate a high level of customer service. It’s quite refreshing and a rarity these days to find a company who actually provides that level of support. Saying and doing are two different things and so far you have backed what you have claimed. As long as that continues, I will be your advocate.”
Mark worked with us until 2AM
I’d like to thank Paul, Lorenzo and Mark for assisting with the issues we had here with our clustered environment. All of you did a good job of providing support and making yourselves available.
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