Implementing Cloud Fax with Instant Info Systems

IIS offers best in class cloud fax solutions to streamline document transmission systems. Update your organization from outdated faxing environments to a secure, modern, cloud-based system. Our integration process begins with a detailed assessment of your organization’s business cases, allowing our team of experts to develop a tailored implementation plan. Our methods ensure seamless integration with your existing document environment, allowing your team to send documents efficiently without disruption.

Expert project management during integration

IIS assures a smooth transition

IIS specialists guide your team through every step

From system configuration to quality assurance, our experts ensure that all functionalities work perfectly. IIS will make sure that existing fax lines are ported to the cloud without disruption, preserving business continuity. The onboarding process also covers user training, in order to equip your team with the necessary skills to utilize the new cloud fax system confidently.

Data security is critical

Throughout the onboarding process, we recommend robust security features, including encryption and secure access controls to protect PHI. Our security checks will guarantee your updated environment meets all standards for compliance, ensuring your business can safely exchange confidential documents. Especially in highly regulated sectors such as healthcare and finance. During the discovery process, our advisors will review disaster recovery options with your team, to best safeguard against unexpected events and disruption.

What about our custom workflows?

IIS’s  best in class fax solutions integrate seamlessly with leading business applications like DMS and CRM platforms. While onboarding your team, our team configures the system to match your previous integrations to maintain your operations without disruption.

Highlights

• Incorporate encryption and secure access

• Integrate existing applications like DMS and CRM

• Automatically adjust to changing fax volumes

• Support and training resources

• Reporting insights into usage and performance

• Minimize disruption with a a smooth transition

Scalability is built in

Easily adjust capacity to scale

Your new system adapts to fax volume

Enabling business growth without requiring incremental infrastructure investments. Did you know that adding new DFN’s (Direct Fax Numbers) can take up to six months? yes you read that right, in legacy systems the only way to scale your operations is to add more DFNs to your system. Each time your request more lines, the implementation timeline is so long that by the time implementation is complete, you may need more already. IIS offers best in class systems that circumvent this issue entirely with features that automate the management of scale. Imagine a world where your system intuitively matches volume increases and decreases frictionlessly. During discovery, our experts assess your volume trends, then configure your solution to accommodate current volumes, while providing flexibility for future scale.

Comprehensive support through real-time monitoring and analytics tools

The tools within IIS’s best in class solutions track fax usage and system performance, offering valuable insights into your operating costs. Your dedicated expert uses this data to optimize your custom configuration. Gaining the ability to adjust, and enhance efficiency and most importantly align the system configuration with your business case and operational goals. Real-time alerts and reporting ensure that your team is informed of any disruptions immediately for effective response protocols.

 

  • Our team conducts extensive testing and QA from basic operational functions, to stress tests simulating high fax volumes, ensuring the highest reliability. Our rigorous testing approach ensures that your new cloud fax system is optimized and fully operational when it goes live. To provide you with peace of mind in your fax system.

    Onboarding

  • Once implementation is complete, IIS helps your organization get familiar with the new environment. Our technical support team is available around the clock, ready to address any questions or concerns that may come up. Additionally, we offer training resources and dedicated account management services to help your team maximize the potential of your new system’s features while ensuring long-term success in your document processing environment.

    Support

  • With IIS as your trusted advisor you gain access to modern, secure, and efficient solutions configured to match your unique business cases. IIS experts combine industry expertise with personalized guidance, optimizing your transition from legacy faxing platforms to a flexible, cloud-based system that integrates smoothly with your existing infrastructure. As your trusted advisor, IIS is committed to enhancing your document workflow, optimizing efficiency, and empowering your organization with a scalable, future-ready solution.

    Trusted

    • Document communications that work

    Streamline your cloud fax environment

    With over 30 years of experience, Instant Info Systems has perfected enterprise consolidation for fax and larger communication systems, helping organizations streamline their operations and unlock new levels of efficiency. By unifying organizational solutions across multiple locations, we are able to significantly reduce administrative overhead, freeing up valuable resources that can be redirected towards whatever you feel is more important than tracking down filed faxes. As a result, your organization can achieve a leaner, more agile fax environment that supports your broader business objectives.

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  • So refreshing!!!

    “Just wanted to let you know I had to call for support two times today on two different issues. Both times the calls were answered by a human very quickly. Both techs were great and able to answer my questions and help with issues immediately. We made a great decision to move to IIS for our support needs!”

    Dir. of IT Solutions

    US Governmental Services Provider

  • I want to especially inform you that the team at IIS was very professional, courteous and pleasant to work with during the period

    “I am using this opportunity to express my sincere gratitude to the assistance provided by IIS during our DR Test to restore faxing services.”​

    Sr. Director, IT Systems

    America’s Pharmacy Source

  • I’ve not had an issue I’ve presented them with that took more than 24 hours to resolve

    “We had IIS install our system years ago, and we’ve been very pleased with both the performance of the system and the support IIS has provided when we’ve had any sort of issues. When I have had to call support, the technicians I’ve dealt with have been courteous and technically knowledgeable.”​

    Network Administrator

    Top 50 Us Contractor

  • Document & Communications partners

    Learn more about fax & document strategies

    Document & Communications partners

    Learn more about fax & document strategies

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    Concord

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  • IIS has partnered with ETHERFAX to deliver cutting-edge, secure, and efficient document exchange and data...

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