IT Services that allow your organization to scale without friction

Instant InfoSystems proffessional services team works directly with top organizations to scale their systems through seamless integration and optimization stages during the implementation process. Our team of experts ensure a smooth setup of your cloud fax and communication solutions, handling everything from mapping to deployment while ensuring compatibility with existing infrastructure. With our consultative approach, we help businesses update, implement, and migrate infrastructure while maintaining efficiency, security, and reliability.

IIS offers professional services that enable you to maximize your systems

Professional Services

IIS professional services team is here to facilitate the seamless implementation, updating, and migration of fax and unified communication platforms. Ensuring your organization the ability to make the best use of your new software and scale effortlessly. We understand that moving or updating critical systems requires expertise, so our services team focuses on minimizing disruptions and ensuring a smooth transition. By leveraging our extensive industry knowledge and perfected methodologies, we can ensure that your update or migration is completed with minimal friction. Allowing your organization to maintain productivity and continue operations without interruption.

Our approach is centered around delivering enterprise-quality solutions that are optimized for performance, while making sure that they work and your team knows how to use them. Or experts work with your team to assess your systems, identify any missed snags or challenges. IIS will present you with a tailored plan that not only leaves you with a well-oiled machine, but importantly aligns with your business objectives. Throughout the discovery and implementation process, we prioritize security, reliability, and efficiency, ensuring that your new environment can handle the demands of your organization. The goal of our services team is to provide a seamless transition that enhances your communication capabilities while maintaining the high standards our clients require.

Migrating your system to a cloud-based platform can increase scalability, while shifting day to day management of system health on to the vendor. At IIS, we make the process easy for your team and make sure your new cloud fax and communication systems are fully operational. Some features of our professional services include discovery, stress testing, channel validation, followed by recommendations that ensure the new components integrate seamlessly with your existing IT infrastructure and operate the way you need them to. By managing every aspect of the migration, we can be confident that your communication systems are in peak working order.

Our professional services offerings were perfected over three decades, and designed to enhance your organization’s long-term vision by providing you with the best-in-breed solutions that are built to scale with your business. Whether you’re updating existing systems or migrating to new ones, we deliver enterprise-grade services that enhance operational efficiency, improve communication, and support your overall business strategy. With IIS as your trusted advisor, you can rest easy knowing that your cloud migration will be handled with the utmost care and expertise, resulting in a seamless transition to a more powerful system.

Our experts are here to ensure smooth operations

Professional services at any level

IIS professional services are tailored to meet the unique needs of clients across various industries, focusing on fax, document processing, and communications strategies. Recognizing that each industry has its specific challenges and regulatory requirements, we have crafted our services to provide targeted solutions that address these complexities. From secure transmission of PHI in healthcare to efficient workflows in manufacturing, our industry-specific approach ensures that our clients receive the most relevant assistance in their operational needs. This commitment to industry-focused services has allowed us to become a trusted partner for businesses seeking to optimize their communication and document processing environments. Our list of services includes consolidation, implementation, integration, system health checks, project engagement, security, and cloud migration.

Our professional services are designed for  the full lifecycle of fax and communication systems, from initial consultation and planning to implementation, optimization, and ongoing support. We begin with a deep dive into your environment. Understanding the unique requirements of each client, assessing their current systems, and identifying areas where improvements can be made. This consultative approach allows us to tailor our services to the specific demands of industries such as healthcare, finance, manufacturing, and the public sector, where compliance, security, and efficiency are critical. Our ability to adapt and customize our services means that we can provide solutions that not only meet but often exceed industry standards, delivering real value to our clients.

One of the key aspects of our industry-specific suite of services is our expertise in integrating advanced technologies like cloud fax and intelligent document processing into existing communication strategies. We help organizations transition from outdated, manual processes to modern, automated systems that enhance productivity and reduce operational risks. For industries with strict compliance requirements, such as healthcare and finance, our solutions are designed to meet regulatory standards like HIPAA and PCI-DSS, ensuring that sensitive data is handled securely and efficiently. By aligning our services with the specific needs of each industry, we enable our clients to optimize their communication and document processing strategies, leading to improved performance.

Our ongoing support and optimization services further differentiate Instant InfoSystems from other providers. We understand that implementing new technologies is just the beginning; maintaining, updating, and continuously improving these systems is essential for long-term success. Our dedicated support teams work closely with clients to monitor system performance, apply necessary updates and patches, and provide strategic guidance as business needs evolve. This proactive approach helps clients stay ahead of industry trends and ensures their communication and document processing systems remain reliable, secure, and optimized for their specific market demands. With our industry-specific suite of professional services, Instant InfoSystems empowers businesses to navigate their unique challenges with confidence, knowing they have a trusted advisor committed to their success.

How our services help our clients grow

IIS experts will guide you

Our team of experts is here to make sure your operations don’t skip a beat during implementation.

IIS experts will guide you

Overview of our Professional Service Offerings

Whether you are interested in 360 holistic review of your entire system, or just looking for a la carte improvements, IIS has spent decades developing our suite of services.

  • Managed Services for your system

    Implementation and Setup

    Partnering with Instant InfoSystems (IIS) for managed services provides businesses with comprehensive support, ensuring the seamless operation and ongoing optimization of critical systems. From initial implementation to ongoing troubleshooting and optimization, IIS’s managed services cover every aspect needed to keep your organization’s processes running at peak performance. Our mission is to enhance operational efficiency and support interoperability across systems, leveraging cutting-edge technology solutions that streamline workflows and promote productivity. With our expert team guiding each step of the process, IIS’s managed services ensure your systems remain robust, reliable, and ready to support your business goals.

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  • Consolidate your enterprise under one roof

    Are your systems not speaking to each other?

    In today’s business landscape, streamlining your technology stack is crucial for success. The IIS Global Architecture Document (GLAD) methodology offers a comprehensive assessment of your current fax environment across all locations, providing strategic recommendations for integration, consolidation, and optimization. The result? A robust, streamlined fax infrastructure that maximizes your investment, and makes your system work the way it was intended.

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  • Implement & Integrate with IIS

    Are your solutions siloed?

    Introducing new components into your technology stack can be a daunting task, especially when it comes to integrating complex systems like fax platforms. At Instant Info Systems, we understand the challenges that come with these transitions, and our Implementation and Integration Services are designed to help you navigate this process with confidence. With over 30 years of experience, we specialize in ensuring smooth, efficient, and minimally disruptive integrations, so your operations can continue without missing a beat. Whether you’re consolidating systems, upgrading technologies, or adding new components, our expert team is here to support every step of the way.

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  • Assess System Health with IIS

    Identifying System Errors

    Instant Info Systems’ System Health Check service is designed to ensure the continued optimal performance, reliability, and security of your cloud fax solutions. Through a meticulous examination process, our health checks proactively identify potential issues, allowing us to address them before they can disrupt your operations. With an emphasis on system efficiency and dependability, IIS’s approach ensures that your cloud fax systems run at their peak, supporting your organizational goals with seamless functionality and robust performance.

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  • Project Engagement with IIS

    Initial Project Planning and Scoping

    Instant Info Systems’ Project Engagement service is a structured, collaborative approach to managing your cloud fax projects. We partner with you from planning through execution, providing a systematic approach that ensures your projects are completed smoothly and aligned with your goals. With our experienced project management team guiding each phase, we create a roadmap to successful implementation, covering everything from initial scoping to final reviews. IIS’s commitment to organization and clear communication helps make every project efficient and results oriented.

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  • Let IIS keep you Secure & Compliant

    Comprehensive Security Assessments

    IIS provides a robust suite of IT Security and Compliance services designed to protect your cloud fax solutions, especially when handling sensitive data like Protected Health Information (PHI). With industry-specific standards and a dedicated focus on compliance with frameworks like HITRUST, SOC, and HIPAA, IIS ensures that your data is protected while aligning with stringent regulatory requirements. Our proactive, multi-layered approach to security combines advanced technology, real-time monitoring, and in-depth compliance support, providing comprehensive protection against potential threats.

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Our team of experts is ready to solve the most critical issues

Have a problem? IIS is here to solve it

Instant InfoSystems offers a range of support plans designed to meet the diverse needs of our clients, ensuring that your fax and communication environments are always optimized, secure, and most importantly, reliable. Our Support team provides top-tier, personalized assistance with 24/7 access to experts. Ensuring that all issues are resolved promptly to best minimize downtime. For organizations using environments that are critical to operations, our Support Plans add an layer of protection offering priority access to our team of specialists.

In addition to our comprehensive support packages, we also offer Best Effort Support, a flexible option for businesses that require occasional assistance without a long-term commitment. This plan is ideal for organizations that need a la carte support, offering expert help on an as-needed basis to resolve issues and keep systems functioning effectively. With our diverse support offerings, Instant InfoSystems ensures that businesses of all sizes can find the right level of support to maintain their communication and document processing environments, allowing them to focus on growth and operational success with confidence.