One of the foundational components of our System Health Check is identifying any system errors within your infrastructure

Instant Info Systems' System Health Check service is designed to ensure the continued optimal performance, reliability, and security of your cloud fax solutions. Through a meticulous examination process, our health checks proactively identify potential issues, allowing us to address them before they can disrupt your operations. With an emphasis on system efficiency and dependability, IIS’s approach ensures that your cloud fax systems run at their peak, supporting your organizational goals with seamless functionality and robust performance.

Assess System Health with IIS

Identifying System Errors

These errors may arise from outdated settings

Incorrect configurations, or operational inefficiencies that can compromise system functionality. Our team thoroughly reviews system logs, configuration files, and operational reports to uncover these errors. By proactively pinpointing issues, we can address minor concerns before they escalate, protecting your system from performance degradation or downtime.

Root Cause Analysis of Failed Faxes
Failed faxes are a common challenge for many businesses relying on cloud fax systems. In our System Health Check, we conduct a root cause analysis of any failed faxes to determine the underlying issues. By understanding why certain transmissions fail, whether due to network disruptions, formatting errors, or compatibility issues, we can implement targeted solutions that reduce the likelihood of recurring failures. This diagnostic approach provides our clients with a more reliable fax environment and reduces operational frustrations caused by incomplete or delayed transmissions.

Highlights

• Identify potential issues before they impact operations
• Reviews and fortifies security
• Ensures systems run efficiently
• Confirms alignment with industry regulations
• Reduces unexpected expenses by catching issues early
• Provides clear insights into system health

Checking Outbound Transports for Optimal Performance

Optimal performance requires that all outbound transport function efficiently

As part of the health check, we analyze every outbound transport channel, verifying that each one meets performance benchmarks and adheres to best practices. If any transports are underperforming or if there are opportunities to streamline, we implement adjustments to enhance their speed and reliability. Ensuring that all transports operate at optimal levels helps keep data flowing smoothly across your network.

  • Comprehensive Multi-Point Review

    The IIS System Health Check is not limited to a single aspect of your system; instead, it incorporates a comprehensive multi-point review. This includes examining system architecture, security configurations, log files, software updates, and more. By covering these critical points, our team ensures that no detail is overlooked, creating a full picture of your system’s health and performance. This holistic approach identifies issues that may not be apparent in isolation but contribute to overall inefficiencies when compounded.

  • Roadmap for Solutions and Improvements

    Once the System Health Check is complete, IIS provides a clear and actionable roadmap for solutions and improvements. This roadmap outlines specific steps to resolve identified issues, improve performance, and fortify your system’s reliability. We break down each recommended action, including timelines and priorities, so you can implement changes systematically and effectively. Our team works closely with you to align these improvements with your business objectives, ensuring that every adjustment adds value to your operations.

  • Advanced Diagnostic Tools for Detailed Insights

    The IIS team employs advanced diagnostic tools throughout the health check process, allowing us to detect subtle issues that might otherwise go unnoticed. These tools analyze performance metrics, security configurations, and usage patterns, providing our experts with comprehensive insights into your system’s strengths and weaknesses. With these insights, we can tailor our recommendations to address specific challenges, ensuring that our health check delivers targeted results for lasting impact.

  • Make your system work the way it's supposed to

    With over 30 years of experience, Instant Info Systems has perfected enterprise consolidation for fax and larger communication systems, helping organizations streamline their operations and unlock new levels of efficiency. By unifying organizational solutions across multiple locations, we are able to significantly reduce administrative overhead, freeing up valuable resources that can be redirected towards whatever you feel is more important than tracking down filed faxes. As a result, your organization can achieve a leaner, more agile fax environment that supports your broader business objectives.

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    • I want to especially inform you that the team at IIS was very professional, courteous and pleasant to work with during the period

      "

      “I am using this opportunity to express my sincere gratitude to the assistance provided by IIS during our DR Test to restore faxing services.”​

      "

  • I want to especially inform you that the team at IIS was very professional, courteous and pleasant to work with during the period

    “I am using this opportunity to express my sincere gratitude to the assistance provided by IIS during our DR Test to restore faxing services.”​

  • Document & Communications partners

    Learn more about fax & document strategies

  • Document & Communications partners

    Learn more about fax & document strategies

  • Cloud Migration

    Implementing cloud fax solutions with Instant Info Systems (IIS) streamlines document transmission, moving your organization from outdated, traditional faxing to a secure, modern, cloud-based system. Our onboarding process begins with a detailed assessment of your organization’s faxing needs, helping us design a tailored implementation plan. This plan includes seamless integration with your existing digital infrastructure, allowing your team to use cloud faxing efficiently without interrupting current workflows.

  • Patient Referrals

    As patient information must be transmitted securely and in compliance with strict privacy regulations, fax remains a central tool for transferring sensitive medical records, especially in environments where electronic health record (EHR) interoperability is limited. In these cases, fax solutions provide a reliable, HIPAA-compliant channel for secure patient data exchange.

  • IDP

    IDP leverages artificial intelligence and machine learning protocols to transform how your businesses process unstructured and semi-structured data within documents. IDP solutions automate data extraction from documents during the fax transmission process, such as invoices, contracts, or medical records, enabling organizations to accurately capture and deliver essential information into the correct format for it’s use. This high-level AI not only reduces manual labor overall, but also helps make daily document communications faster, and more effective.

  • Cloud Fax

    IIS offers best in class cloud fax solutions to streamline document transmission systems. Update your organization from outdated faxing environments to a secure, modern, cloud-based system. Our integration process begins with a detailed assessment of your organization’s business cases, allowing our team of experts to develop a tailored implementation plan. Our methods ensure seamless integration with your existing document environment, allowing your team to send documents efficiently without disruption.

  • Quick Links

    Learn more

    Interested in learning more about Cloud Fax technology with IIS? We have put together some quick links to help you learn more about the cloud fax industry.

    Articles & News

    Blog

    Here you can find more information on cutting edge technologies within the Cloud Fax space. At IIS we have our finger on the pulse when new platforms hit the market.

    Blog

    Live & Online

    Events

    Keep up to date on important events in the Cloud Fax space. Here is where you can find links to Webinars, Conferences and more.

    Events