fbpx

Service Outage for RightFax™ Connect and EasyLink Fax2Mail

RightFax Connect Service OutageService outage leaves RightFax™ Connect and EasyLink Fax2Mail customers without fax service

etherFAX customers remained
operational.

 
Yesterday, October 4th, 2016, customers using RightFax™ Connect™ and EasyLink Fax2Mail™ reported service failures as a result of a Level 3 Communications network outage which left companies across the country without phone, fax, and internet service. Outages were also reported by Verizon, AT&T, Sprint, and other service providers because of their use of the Level 3 infrastructure. 
 
Luckily, our customers using etherFAX™ for cloud-fax transmission were not affected by this outage because of the etherFAX multi-carrier backbone.  This redundant architecture ensures your mission-critical fax environment is not vulnerable to the outages of a single carrier. This redundancy is particularly critical in times of catastrophic events such as hurricanes and other natural disasters.
 
If you would like to learn more about how etherFAX can dramatically improve the high availability and disaster recovery of your fax environment, contact an IIS Fax Specialist today.
 
 
 
 
 
 
 
 

Instant InfoSystems is an independent provider of OpenText™ RightFax™ services and support.

OpenText™ RightFax™ is a registered trademark of OpenText™ Corporation. Instant InfoSystems is not an authorized partner of OpenText™ or reseller of OpenText™ products or OpenText™ support plans.

Share This Post

Subscribe For Updates

Get updates and learn from the Leaders In Cloud Communications.

More To Explore

Can’t Find Fax Expertise to Support Your Environment?

Faxing isn’t dead, it’s just transitioned from a physical machine to servers, and more recently to the cloud. Despite its relevance in industries such as finance and healthcare, IT Management programs are not producing many graduates with an expertise in fax technology. This creates a challenge for companies who rely heavily on the transmission of

7 Reasons to Migrate Your Fax Environment

Over the years, companies have made the migration from their on-premise fax server to the cloud. This is due to the high error rate of the machine, maintenance costs, confidential documents left out, and customer dissatisfaction. Cloud fax can solve these issues and provide additional benefits to your organization.  You may feel unsure about making

Do You Need A Cloud Communications Partner?

drop us a line and keep in touch

Events

Webinar: CATO Networks SASE Exploration and Demo

If you’re considering a new platform that delivers end-to-end visibility in any location for all network users, applications, and activity, then Secure Access Service Edge …

Read More →

News

How to Improve Productivity and Patient Care with Cloud-Based Referral Management

The Importance of Patient Referral Management For healthcare providers, one of the most critical operational processes is referral management. Having an effective process for patient …

Read More →

Do you have any questions?

Please contact us directly via our contact form or you can call us directly at (310) 750-7200.

Scroll to Top