The BisCom & IIS Partnership

Instant Info Systems (IIS) has been a trusted partner of BisCom for nearly a decade, offering businesses top-tier fax and document management solutions. This longstanding relationship has provided organizations across a variety of industries with reliable and secure fax services that ensure the seamless exchange of critical documents. Following Concord Technologies’ acquisition of BisCom in January 2024, IIS continues to serve as a key implementation partner, supporting organizations as they transition from BisCom’s legacy solutions to Concord’s cutting-edge cloud-based offerings. With this acquisition, IIS enhances its ability to provide customers with advanced fax technologies, further solidifying its position as a leader in the digital fax landscape.

Transitioning Legacy Solutions to the Cloud

Hybrid or Partly Cloudy

BisCom has long been known for its reliable fax solutions

With Concord Technologies’ acquisition of BisCom, the focus is on transitioning users from BisCom’s traditional on-premises and hybrid fax systems to Concord’s advanced cloud-based fax services. BisCom has long been known for its reliable and scalable fax solutions, and many businesses, particularly in the healthcare sector, have relied on its on-premises and hybrid models. Now, through IIS, users can seamlessly move to the cloud, leveraging the flexibility, security, and cost-effectiveness that Concord’s cloud fax solutions provide. This migration allows businesses to modernize their fax infrastructure while maintaining continuity in their document workflows.

Cloud and Hybrid Fax Services

BisCom has long offered a comprehensive suite of fax services. Through IIS, businesses can access BisCom 1-2-3, a cloud-based fax service that allows users to send and receive faxes directly through their email inboxes. This flexibility is particularly valuable for organizations with diverse faxing needs, as it provides the option to maintain on-premises faxing for business continuity while transitioning to cloud-based solutions. IIS helps businesses find the best deployment model that meets their specific needs, whether they are ready for a full cloud transition or prefer a hybrid approach.

Highlights

  • Secure Faxing
  • Cloud & Hybrid Options
  • Enterprise Scalability
  • Mobile Access
  • Easy Integration Capabilities
  • User-Friendly Interface
Compliance is a Must

Secure File Transfer and Document Workflows

In addition to its fax solutions, BisCom offers secure file transfer services and document workflow

Capabilities that streamline document management processes. For organizations handling sensitive data, BisCom’s secure file transfer solution ensures that large files, such as medical records or legal documents, are transmitted securely and efficiently. This is particularly important in industries with strict compliance regulations, such as healthcare and finance. IIS works closely with businesses to implement these secure transfer solutions, integrating them into their existing workflows and ensuring they meet security and regulatory requirements.

Secure Email and Communication Solutions

BisCom’s secure messenger product is another key offering available through IIS. This solution allows users to send encrypted emails with attachments up to 2 GB in size, providing a secure and efficient way to communicate sensitive information. This is especially useful in environments where secure communications are critical, such as legal, healthcare, and financial services. By working with IIS, businesses can implement BisCom’s secure email solution as part of a broader strategy to improve the security and efficiency of their communications infrastructure.

  • For handling sensitive data, BisCom’s secure file transfer solution ensures medical records or legal documents, are transmitted securely.

    Compliance

  • Scalability is particularly valuable in industries with fluctuating demands, such as retail, logistics, and healthcare.

    Scalability

  • Especially useful in environments where secure communications are critical, such as legal, healthcare, and financial services.

    Security

    • It’s all running great!

      "

      “This is to let you know that we migrated all of our fax traffic to the new version running on our virtual servers and using IIS’s cloud service on Monday November 16. It’s all running great! Thank you for your help as we worked through a very few technical issues, and a great many scheduling issues on our side. I’ll be watching for the first invoice based on traffic in November, and will help ensure it gets approved and paid promptly.”

      "

      Manager, Application Sustainment Assignment

      Top media and entertainment company

  • It’s all running great!

    "

    “This is to let you know that we migrated all of our fax traffic to the new version running on our virtual servers and using IIS’s cloud service on Monday November 16. It’s all running great! Thank you for your help as we worked through a very few technical issues, and a great many scheduling issues on our side. I’ll be watching for the first invoice based on traffic in November, and will help ensure it gets approved and paid promptly.”

    "

    Manager, Application Sustainment Assignment

    Top media and entertainment company

  • Benefits of BisCom

    Scalable and Reliable Fax Solutions

    BisCom’s fax solutions are known for their ability to scale

    To meet the needs of businesses of all sizes. Whether a business needs to send a few hundred faxes per day or millions, BisCom’s solutions are built to handle high volumes with reliability and speed. This scalability is particularly valuable in industries with fluctuating demands, such as retail, logistics, and healthcare. IIS provides the expertise needed to deploy and manage these scalable fax solutions, ensuring that businesses can maintain efficiency and reliability even as their faxing needs grow.

    A Legacy of Innovation and Reliability

    Founded by S.K. Ho, a pioneer in fax and document management technologies, BisCom has a long history of innovation. Ho’s leadership and engineering expertise have helped BisCom develop some of the most reliable and scalable fax solutions on the market. Over the years, BisCom has earned a reputation for delivering mission-critical fax and file transfer solutions that meet the needs of some of the world’s largest organizations. By partnering with IIS, businesses can benefit from this legacy of innovation and reliability, ensuring that their document management systems are both advanced and dependable.

  • For handling sensitive data, BisCom’s secure file transfer solution ensures medical records or legal documents,...

    Compliance

  • Scalability is particularly valuable in industries with fluctuating demands, such as retail, logistics, and healthcare.

    Scalability

  • Especially useful in environments where secure communications are critical, such as legal, healthcare, and financial...

    Security

  • BisCom’s solutions are built to handle high volumes with reliability and speed.

    Storage

    • Streamline your document communication system

    Speak with an BisCom expert

    With over 30 years of experience, Instant Info Systems has perfected enterprise consolidation for fax and larger communication systems, helping organizations streamline their operations and unlock new levels of efficiency. By unifying organizational solutions across multiple locations, we are able to significantly reduce administrative overhead, freeing up valuable resources that can be redirected towards whatever you feel is more important than tracking down filed faxes. As a result, your organization can achieve a leaner, more agile fax environment that supports your broader business objectives.

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    IIS understands critical communications

    Your trusted advisor

    For businesses with mission-critical document delivery needs, BisCom’s solutions provide the necessary features to ensure that documents are sent and received securely, accurately, and on time. BisCom’s fax server solutions are equipped with advanced features like queueing, retry, and notifications, making them ideal for environments where timely document delivery is crucial. IIS works with businesses to implement these solutions, providing the support needed to optimize their fax workflows and ensure that mission-critical documents are always delivered without delay.

    The partnership between BisCom and IIS has been instrumental in delivering advanced fax and document management solutions to businesses across industries. Now, with BisCom’s acquisition by Concord Technologies, this partnership is even stronger, offering businesses access to the latest cloud-based fax services and secure communication solutions. IIS remains a trusted partner, guiding organizations through the transition from legacy systems to modern, cloud-based infrastructure while ensuring that their fax and document workflows are optimized for efficiency, security, and reliability. By choosing IIS and BisCom, businesses can future-proof their faxing and document management processes, staying ahead in an ever-evolving digital landscape.

    How Can IIS Help your team?

    Your Document & Communications Partner

    How Can IIS Help your team?

    Your Document & Communications Partner