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Cloud Tech Tuesday: Focus on CCaaS

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Your contact center is the key to customer satisfaction. Learn how Omnichannel CCaaS solutions allow your customers to communicate in their preferred methods and help your contact center to be more scalable, agile, and responsive.

In this webinar, IIS is joined by industry leader NICE inContact for an in-depth understanding of how Omnichannel CCaaS allows your customers to communicate in their preferred method — improving the customer experience and increasing customer loyalty.

 

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