Your contact center is the key to customer satisfaction. Learn how Omnichannel CCaaS solutions allow your customers to communicate in their preferred methods and help your contact center to be more scalable, agile, and responsive. In this webinar, IIS is joined by industry leader NICE inContact for an in-depth understanding of how Omnichannel CCaaS allows …
Chances are your company is developing a cloud strategy for multiple areas of your organization. The fact is, cloud-based solutions can improve just about every part of your business. Our Cloud Tech Tuesdays series focuses on how cloud-based solutions can improve your business in three key areas: document transmissions, customer communications, and network efficiency. Cloud Tech …
If you’re like many organizations, you may be wondering how or if you should deploy SD-WAN. Everyone is talking about SD-WAN, but not everyone understands it. Watch our technology primer, The ABCs of SD-WAN, where we explain the fundamentals of SD-WAN and answer the questions many are asking: How does SD-WAN differ from traditional LAN/WAN environments? What …
Your contact center is the key to customer satisfaction. Learn how Omnichannel CCaaS solutions allow your customers to communicate in their preferred methods and help …
A Letter to our Customers from David Klein, CEO December 20, 2019 With the holidays upon us, it is the perfect time to tell you …
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