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  • Support

    For more than 20 years, we have been providing consultative support and professionals services to Fortune 1000 companies, and delivering a world-class level of technical support and expertise that is unsurpassed in our industry.

Support and Services

Instant InfoSystems is one of the preeminent, independent Fax Solution Providers in North America. Our Technical Services team is comprised of Support Engineers, Field Engineers, and Subject Matter Experts, each with an average of more than 10 years experience with the industry’s leading fax solutions. Even more impressive, our Technical Support help desk boasts an average hold time of under two minutes. All of this adds up to a technical team that has the experience, knowledge and access to get your important questions answered and your technical challenges solved. Fast.

Customer Testimonials

“Being in the software development and support industry for over 20 years I can fully understand and appreciate a high level of customer service. It’s quite refreshing and a rarity these days to find a company who actually provides that level of support. Saying and doing are two different things and so far you have backed what you have claimed.  As long as that continues, I will be your advocate.”

~ Fortune 50 Government Health Insurance Organization

Read more of these testimonials and learn what our customers have to say about our level of Technical Support and how it compares to the competition.

Instant InfoSystems Technical Services

When it comes to Technical Support for your mission critical fax environment, no one offers the breadth of service, depth of expertise, or unparalleled service levels of Instant InfoSystems.

 

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    ICYMI: Fax in the Cloud Risk Mitigation Webinar

    Learn how leading solutions Retarus and etherFAX provide a superior level of security and redundancy to protect your mission critical fax operations from network outages. 
    Learn More and Watch the Recorded Webinars

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Looking for a Fax Partner? Five Reasons to Choose Instant InfoSystems

If you need a fax partner, no one knows more about fax than Instant InfoSystemsFor nearly 25 years, ... Read More