RightFax Support Renewal Policies

RIGHTFAX SUPPORT CUSTOMERS: OpenText support renewal policies could have a financial impact on your RightFax support renewal If you use RightFax™ and currently have a RightFax support agreement, we’d like to make you aware of renewal policies in the OpenText Protect™ Software Maintenance Program that may have a financial impact on your support renewal. These policies […]

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CLIENT REFRESH ISSUE WITH RIGHTFAX 10.6 FP3

If you are considering an upgrade to RightFax 10.6 FP3, you should be aware of a possible performance anomaly if you do not also upgrade your client software. According to the OpenText RightFax 10.6 FP3 Installation Guide, some server and client combinations may result in a loss of functionality: “Server and client features are highly […]

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RightFax Service Release and End-of-Life

OpenText has recently released RightFax 10.6, FP2, SR3. This latest release contains a collection of bug fixes for your RightFax environment. For a complete list of fixed issues and installation instructions, please refer to the Release Notes in the OpenText Knowledge Center. If you are unable to access Knowledge Center, please contact Instant InfoSystems for assistance. Instant InfoSystems […]

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RightFax 10.5 Alert: Error Message “The process is taking longer than expected”

Using Faxutil on RightFax 10.5 FP1SR4 you may observe the following pop-up message: The process is taking longer than expected This new feature lets the user know that Faxutil is still working, but there may be a delay.  For example, if all the faxes in the system are being listed, it may take awhile for […]

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