RightFax Alert: RightFax Incompatible with Adobe Reader 11.0.0.7

Issue: For RightFax versions 10, 10.5 and 10.6 FaxUtil client displays blank page for faxes sent with “Create PDF Option” Solution: Please refer to article 50081429 on the OpenText Knowledge Center or contact Instant InfoSystems at info@instantinfosystems.com or (310) 750-7295 immediately for help.  

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RightFax 10.6 Service Release 3 Announced

OpenText has announced the release of RightFax 10.6 Service Release 3.  RightFax 10.6 SR3 has undergone extensive testing by the Instant InfoSystems’ RightFax Technical and Support departments. The latest release contains a number of fixes which may be essential to your RightFax environment. Please contact IIS immediately to discuss key considerations for this upgrade. You […]

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RightFax Alert: Documents are failing conversion with an error 126 loading SCCVW.DLL

Issue: In RightFax, documents being submitted to the RightFax server are failing conversion, and in Event viewer, the work servers are producing the following errors: IIDF:Error 126 loading SCCVW.DLL from ..\INSO directory IPF:Error 126 loading SCCVW.DLL from ..\INSO directory CP:Error 126 converting document \\\ RIGHTFAX\OUTGOING\ (attachment #0) Cause: This is caused by the CWDIllegalInDllSearch registry […]

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