Instant InfoSystems | Our Story

In 1993, Instant InfoSystems began with one employee, one pager, and a desire to help companies disseminate information and documents faster and more efficiently. We began by selling fax broadcasting and fax on demand systems.

It didn’t take long to see fax technology solved real business challenges, and the technology quickly evolved into computer-based faxing, also known as the Fax Server. The first, and arguably most successful, fax server to enter the market was RightFax™.

Instant InfoSystems became one of the first, largest, and most successful value added resellers of RightFax. We built our business with a keen focus on superior technical services and support. Today, our depth of technical expertise and unparalleled levels of service have become the benchmark against which all other RightFax service providers are measured.

We’ve been fortunate to enjoy a long and successful partnership with RightFax, spanning more than two decades and two acquisitions of the product. The numerous partner awards we’ve received over the years – including multiple Partner Leader Awards in 2014 and 2015 – demonstrate our technical leadership with RightFax.

In October, 2015, our longstanding relationship with OpenText, the makers of RightFax, came to an end. While RightFax has been a cornerstone of our company for more than two decades, the exclusivity restrictions of the OpenText Partner Agreement have precluded us from broadening our product offerings to meet the diverse and changing needs of our customers.

While we maintain the depth of RightFax technical expertise and world-class technical support our customers have come to expect from us, this change allows us to now offer a much broader portfolio of fax solutions to meet more of our customers’ needs.

Today, our desire to help companies manage the delivery of mission critical documents and information has not changed, but the technology has continued to evolve. Our fax expertise spans across Production Faxing, Enterprise Integration, Fax Virtualization and Fax over IP, Enterprise Consolidation, Cloud-based Faxing, Hybrid Faxing, and Regulatory Compliance. No one knows more about Fax than Instant InfoSystems.

We are excited about the new technologies and best-of-breed products we can now offer our customers – products from industry leaders such as Biscom, XMedius, RetarusetherFAX, FaxCore, stratafax, and more. We welcome the opportunity to provide consultative guidance to our customers, assessing their business challenges and recommending the product that is right for them. Most importantly, we look forward to serving our most valued partners, our customers, for the next 20 years and beyond.